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B & B Automatic Transmission Inc, Transmissions  Automobile, Anchorage, AK

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Automatic Transmission Rebuilders Association

Automatic Transmission Rebuilders Association

ATRA - the Automatic Transmission Rebuilders Association - is an international trade association for the professional automat...

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Customer Testimonials

The B & B Automatic Transmission, Inc. staff of transmission service & repair technicians and management realize that our auto repair customers are the most valued asset of our auto repair shop. We are always happy to receive testimonials from shop customers and equally happy to share their feedback with you!

To all at B&B Automatic Transmission, many thanks for your great service!
Manfred Radius from Toronto
As we were travelling to Seward, Alaska in July, the transmission in our motorhome wnet out 85 miles south of Anchorage. I called Road America RV Assist and they dispatched Jim Lowell, owner/operator of Glacier Towing of Anchorage. He was very efficient and gave us a gentle tow back to Anchorage, where he took us to B&B Automatic Transmission. We arrived at B&B at 3:30pm. They immediately began work and rebuilt the transmission, and we were on our way 10 working hours later at a very reasonable price- and with an extended warranty. They let me watch the process throughout, set us up with power and water inside their security fence, and treated us like valued customers. They've been a family-owned-and-operated business in Anchorage for more than 30 years. If you're travelling in Alaska and experience problems like ours, we recommend these two businesses.
Bob Eichberger from Livingston, TX
I have relied on B&B Automatic Transmission for 25 years to service my transmissions and provide an accurate assessment of the condition of my transmissions. They also rebuilt the transmission and rear drive unit in my Suburban to new condition. I find that B&B Automatic Transmission is reliable, efficient, and they do back up their work.
Paul Johnson from Homer
I am taking the time to write this letter to let you know how VERY SATISFIED I am with your company. I recently brought my '89 Pont GrandAm in to have the transmission serviced. You rebuilt it no time at all, gave me the warranty and I drove it home. Afte driving a few weeks, the transmission just wasn't running up to my expectations, so I brought it back. No Problem, your team didn't blink an eye, they just took care of the problem. Brad even asked me to test drive it with him so he knew what I was talking about, it runs better than new. I can only hope our employees treat our customers with the same respect and courtesy as yours do. Thank you again for a very pleasant experience.
Tammy Buettner from Anchorage
We want you to know that we are very pleased with the quality of service your company provides and have provided to myself and my wife. When my wifes transmission failed, on her 1996 Buick, and your firm rebuilt the transmission without concerns and we were just glad to see this completed to our satisfaction. Then 3 months later when it failed again we thought we were in for an argument to have this service warrantied since it was only days from warranty. To our great satisfaction your firm rebuilt the transmission without complaint one. Since then I have waited some months to make sure this was going to continue on its status of working correct and this has been a wonderfully great working transmission with no problems. Please accept this letter of appreciation for your timely responsiveness, professionalism in the way you conduct business. We have recommended your company to others because of our satisfaction with your service. We look forward to doing business with you for years to come. Again thanks to all your personnel from the desk to the shop service technicians.
Bobby Winterhalder from Anchorage
B&B is tops. The quality of service is what service is meant to be. My vehicle was in and out in less than a full day & the price was right. Without going into details, B&B had an opportunity to take advantage of a situation, but instead, they were up front and honest about a repair that did not need to be done at this particular time. That says it all. I will go back, and I will refer anyone to them for their transmission needs. Look for Amy at the front desk. She is great & knows customer service first hand. She should give lessons!
Johnny Rusch from Anchorage, AK
I just wanted to say thank you for the great service over the last few years, you replaced the transmission on my 2001 GMC Sierra a few years ago and the service you have provided after the fact is what keeps me coming back. I have also started directing the fleet of vehicles to be serviced by B&B Transmission
Nicholas Mendez from Anchorage, AK
It's so nice to do business with a good dependable business!! Needless to say I was very pleased with the service I received from you! Having my 1976 Corvette transmission repaired by you was my second time using first time was for my 1967 Camaro. In both cases I received excellent service and quality work.Keep up the excellent work as I know you will! You can bet that I will recommend you to everybody I come across with a transmission need. Thank You, Thank You, Thank You!! Dawson Lindblom jr
Dawson Lindblom jr from Anchorage
I just got my pickup back after having the transfer case rebuilt and new brakes installed on all 4 corners. I couldn't be more pleased with the work and service they performed. After getting the new brakes installed I assumed they were finished and I would be getting my truck back later that day, wrong answer. They weren't happy with the brake pedal pressure and kept it another day, did not want to release the truck to me, AWESOME.....This is a very honest and professional shop. Amy kept me informed of everything going on while they had the truck. Great experience, Great work and I will recommend this shop to anyone looking for auto or truck repairs. Thanks to all at B&B.
Michael Orazio from Anchorage, Alaska
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